Question 1

Frequently asked questions introduction

Accepted Answer

Thank you for choosing Aqua Nusa!

We hope your time with us is filled with magical memories as you explore Nusa Lembongan and enjoy all that Aqua Nusa has to offer.

Our FAQ section is designed to make planning easy, with answers to commonly asked questions to help you prepare for your visit. The FAQ is divided into these key sections:

•	Overview
	•	Villa Information
	•	Ohana’s Beach Club
	•	Getting Here
	•	Island Information
	•	Policies

Use the search bar for quick access to specific topics.

If you need further assistance or if your question isn’t covered, please don’t hesitate to reach out. We also suggest downloading a copy of our in-room guide from the “Stay” section on our website before your visit for even more helpful information.

Question 2

Aqua Nusa overview

Accepted Answer

Aqua Nusa is a premier collection of boutique luxury villas perched on “the hill” in Jungut Batu, the main village of Nusa Lembongan.

Blending rustic island charm, natural beauty, and a prime location, Aqua Nusa offers guests a refined yet relaxed island experience. Each villa is thoughtfully designed to combine modern comforts with open-air tropical living, making them perfect for couples, families, or groups looking for a stylish and comfortable home base from which to explore the island.

Guests enjoy easy access to world-class surf breaks, crystal-clear snorkelling spots, vibrant dining, and the local culture of Nusa Lembongan — all supported by the service and amenities of PT AQUA NUSA LEMBONGAN.

Aqua Nusa is where barefoot luxury meets authentic island living.

Question 3

Villa Offerings at Aqua Nusa

Accepted Answer

We offer a diverse collection of boutique luxury villas, each uniquely crafted with its own combination of bedrooms, finishes, views, and design features. Every villa has a dedicated page on our website with detailed descriptions and imagery to provide guests with a clear understanding of the layout, ambiance, and surroundings. We strongly encourage you to explore these listings to help you find the villa that best suits your preferences and needs.

Each villa is designed to feel like your private island home, featuring elegant furnishings, open-plan living, and all the amenities needed for a comfortable and memorable stay. While all villas meet our high standards, please note that views, layouts, and overall design may vary, and each villa is priced accordingly based on these factors.

Due to consistently high demand, we are often fully booked — especially during peak travel periods — so we encourage guests to choose their preferred villa carefully at the time of booking. Our team is happy to assist with recommendations or answer any questions before your stay, as changes may not be possible upon arrival.

Question 4

Who should stay at Aqua Nusa villas?

Accepted Answer

At Aqua Nusa, our goal is to offer an intimate, vibrant experience that breaks away from the traditional resort feel. Nusa Lembongan is a tropical haven perfect for exploring, relaxing, and enjoying the ocean—all while creating cherished memories with loved ones. We’ve designed Aqua Nusa to be a welcoming “island home” for independent travelers, offering a sense of freedom and relaxation rather than the formality of larger resorts.

We embrace the informal, relaxed pace of island life—perfect for unwinding completely! The charm of Nusa Lembongan includes its quirks: rustic dirt roads, the occasional power outage, patchy internet or mobile reception, encounters with local flora and fauna, and the easygoing local rhythm. These “imperfections” are part of the island’s magic, adding to its allure as a getaway destination.

Aqua Nusa provides a luxurious home base set on the scenic hill of Jungut Batu, the island’s main village, ideal for enjoying the best of Nusa Lembongan. Our villas are surrounded by world-class surf, stunning beaches, and excellent dining and shopping options—all complemented by unforgettable sunsets.

Whether you’re a family, a couple, or an adventurous soul seeking a tropical island retreat, we invite you to relax, explore, and experience the authentic charm of Nusa Lembongan with us.

Question 5

Ohana’s Beach Club Access

Accepted Answer

Ohana’s Beach Club & Resort, proudly owned and operated by The Aqua Nusa Group (PT AQUA NUSA LEMBONGAN), is located beachfront on the “flat” part of Jungut Batu, just moments from the island’s iconic white sand shoreline. As Nusa Lembongan’s premier beach club, Ohana’s is known for its vibrant sunset sessions, exceptional food and drinks, relaxed daybeds, and a stylish, family-friendly atmosphere.

Guests staying at Aqua Nusa Villas enjoy exclusive, complimentary access to all of Ohana’s Beach Club facilities. This includes full use of daybeds, the beachfront infinity pool, showers, towels, and other shared amenities — with no cover charges or minimum spend requirements.

To ensure easy access, we also offer a complimentary shuttle service between Aqua Nusa and Ohana’s Beach Club. This service runs on a first-come, first-served basis and is designed to make it convenient for guests to move between their villa on the hill and the beachside venue below.

Whether you’re looking to soak up the sun, enjoy a casual beachfront meal, sip cocktails at sunset, or simply unwind by the pool, Ohana’s Beach Club is a highlight of the Aqua Nusa experience — and a perfect extension of your island stay.

Question 6

Are Ohana's and Aqua Nusa on the same property?

Accepted Answer

Ohana’s Beachfront Resort & Beach Club and Aqua Nusa Villas are separate properties located in distinct parts of Jungut Batu village on Nusa Lembongan.

Ohana’s enjoys a premium absolute beachfront location in the heart of the village, offering direct access to the beach and Nusa Lembongan’s vibrant dining and entertainment scene. It is the island’s top spot for sunset sessions, cocktails, and lively social gatherings.

Aqua Nusa Villas, meanwhile, are perched approximately 1 km away on the hillside, offering a more elevated and secluded setting. With sweeping views across the ocean and village, Aqua Nusa provides a peaceful, private escape perfect for those seeking tranquillity and luxurious island living.

Guests staying at Aqua Nusa receive complimentary access to all of Ohana’s Beach Club facilities, including use of the daybeds, pool, and dining spaces. A complimentary shuttle service is also provided, subject to availability, and operates on a first-come, first-served basis to make access between the two venues easy and convenient.

Whether you’re after the quiet charm of a villa retreat or the buzz of beachfront dining and entertainment, both Aqua Nusa and Ohana’s offer something special — and are thoughtfully connected to give guests the best of both worlds.

Question 7

Communicate with us via WhatsApp

Accepted Answer

The easiest and most efficient way to reach us — especially when you’re in Indonesia or already on Nusa Lembongan — is via WhatsApp.

Our dedicated guest services number is: +62 811 3960 0787

Please download WhatsApp before or upon arrival, and add our number to your contacts. You’re welcome to message us at any time for assistance with your room or villa, to request services, place food and beverage orders, make bookings, or ask any general questions during your stay.

We’re here to help and always happy to assist!

AQUA NUSA

COLLECTION OF LUXURY PRIVATE VILLAS

FREQUENTLY ASKED QUESTIONS

Frequently asked questions introduction

Aqua Nusa overview

Villa Offerings at Aqua Nusa

Who should stay at Aqua Nusa villas?

Ohana’s Beach Club Access

Are Ohana's and Aqua Nusa on the same property?

Communicate with us via WhatsApp

FREQUENTLY ASKED QUESTIONS

Frequently asked questions introduction

Aqua Nusa overview

Villa Offerings at Aqua Nusa

Who should stay at Aqua Nusa villas?

Ohana’s Beach Club Access

Are Ohana's and Aqua Nusa on the same property?

Communicate with us via WhatsApp

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